Contact information
<h2>Contact Information</h2>
<p>purelyyours.uk is owned and operated by <strong>PURELYYOURSUK LTD</strong>, a company registered in England and Wales.</p>
<h3>Company details</h3>
<p><strong>PURELYYOURSUK LTD</strong><br>
Company registration number: <strong>16929892</strong><br>
Registered in: England and Wales<br>
VAT registration number: <strong>GB 523 3615 25</strong></p>
<p><strong>Registered office</strong><br>
19 Manaton Crescent<br>
Southall<br>
England UB1 2SY</p>
<p><strong>Trading address</strong> — please send all post and returns here<br>
79 Packhorse Road<br>
Gerrards Cross<br>
Buckinghamshire SL9 8PQ<br>
United Kingdom</p>
<h3>How to reach us</h3>
<p>Email: <strong>purelyyoursuk@gmail.com</strong><br>
Phone: <strong>+44 7949 115207</strong></p>
<p>We aim to reply to all emails within one working day. Our phone line is open Monday to Friday, 9am to 5pm UK time, excluding bank holidays.</p>
<h3>What to contact us about</h3>
<ul>
<li><strong>Orders and deliveries</strong> — order number in the subject line helps us answer faster</li>
<li><strong>Returns and cancellations</strong> — see our Refund Policy for the process and timescales</li>
<li><strong>Product questions</strong> — ingredients, allergens, suitability and storage</li>
<li><strong>Data protection requests</strong> — access, correction or deletion of your personal data, as set out in our Privacy Policy</li>
<li><strong>Complaints</strong> — please tell us first so we have the chance to put things right</li>
</ul>
<h3>Returns address</h3>
<p>Please contact us at purelyyoursuk@gmail.com before sending anything back, so we can confirm the correct address and, where we are covering the cost, send you a prepaid label. Items returned without prior contact may be delayed.</p>
<h3>If we cannot resolve a complaint</h3>
<p>You can seek free, independent advice from Citizens Advice at <a href="https://www.citizensadvice.org.uk">citizensadvice.org.uk</a> or on 0808 223 1133. For data protection concerns you may also contact the Information Commissioner's Office at <a href="https://ico.org.uk">ico.org.uk</a> or on 0303 123 1113.</p>